At Smart Basket, we are dedicated to ensuring your satisfaction with every purchase. If you are not entirely pleased with your order, we've got you covered with our Refund and Returns Policy.


1. Returns Eligibility: We accept returns for items within 3 days of the purchase date. To be eligible for a return, the item must be unused, in the same condition as received, and in the original packaging.

2. Initiating a Return: To initiate a return, please contact our customer service team at hanahtraders@gmail.com/+91 8870011827 to obtain a return confirmation.

3. Return Shipping: Customers are responsible for return shipping costs, except in cases where the return is due to a defect or an error on our part.

4. Refund Process: Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 7 business days.

5. Exchanges: If you wish to exchange an item, please follow the return process and place a new order for the desired item. Exchanges are subject to availability.

6. Damaged or Defective Items: In the rare event that you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund, including any associated shipping costs.

7. Non-Returnable Items: Certain items, such as perishable goods, gift cards, and personalized items, are non-returnable.

8. Policy Updates: We reserve the right to update and modify our Refund and Returns Policy. Please check our website for the latest information.

For any questions or assistance regarding returns, feel free to reach out to our dedicated customer service team. Your satisfaction is our priority, and we strive to make the return process as smooth as possible.